Privacy Policy

At Linen Emporium, we are dedicated to safeguarding your Personal Information by handling it securely and carefully. In compliance with the Australian Privacy Act 1988 (Cth) and other relevant privacy laws, we have developed this Privacy Policy to outline how we protect your Personal Information. This policy is subject to change, and we will notify you of any material updates.
1. Definitions:
• Linen Emporium Pty Ltd (ABN 34764883491) and its Related Entities and any of its (or its Related Entities’) employees, directors, subcontractors, licensees or assignees.
• Personal Information: any information or opinion that can identify you.
• Related Entity: as defined in the Australian Corporations Act 2001 (Cth).
• You: as an individual acting in a personal capacity.
2. Collection of your Personal Information: We collect your Personal Information to:
• deliver products or services to you.
• complete transactions with you.
• better understand your preferences.
• improve our products or services.
• provide offers that may interest you.
We collect Personal Information in various ways, including when you order goods or services, request to be on our mailing lists, make enquiries with us, or visit our website. The Personal Information we may collect includes your name, address, occupation, email, phone number, age, and transaction information.
3. Your online activity: We collect Personal Information about your browsing activities, such as your email address, to improve and customize our services. We may share this information with authorized third parties to enhance your experience.
4. Anonymity: You have the option to remain anonymous or use a pseudonym, but note that we may not be able to respond to you or provide access to certain parts of our website if you choose not to provide Personal Information.
5. Use and disclosure of your Personal Information: We limit the use of your Personal Information to the purpose for which it was collected and any reasonably related purpose. We may disclose your Personal Information to third parties, such as companies that assist with our service delivery or government authorities, but only as required by law.
6. Direct Marketing: If you do not wish to receive marketing offers from us, please unsubscribe on our website or contact our Customer Service.
7. Quality of Personal Information: We aim to ensure that the Personal Information we collect, use, or disclose is accurate, complete, and up-to-date.
8. Accessing and correcting your Personal Information: If you wish to access or correct your Personal Information, please contact our Privacy Officer using the customer service contact details provided below. We will respond to your request within a reasonable period.
9. Securing your Personal Information: We take reasonable steps to protect your Personal Information from misuse, loss, unauthorized access, modification, or disclosure. We use secure servers, firewalls, and encryption to protect your information. If we no longer require your Personal Information, we will take reasonable steps to destroy or permanently de-identify it.